Privacy Policy

Last updated: March 04, 2025

This Privacy Policy describes our policies and procedures for collecting, using, and disclosing your information when you use the Service. It also tells you about your privacy rights and how the law protects you.

We use your data to provide and enhance the service. By using the service, you consent to the collection and use of information as detailed in this Privacy Policy.

Collecting and Using Your Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

a) Personal Information

We may collect personal details such as:

  1. Name, email, phone number, and address
  2. Login credentials (if applicable)
  3. Payment and billing information (for subscription-based services)

b) Patient & Medical Data

If you use our app for hospital management, we may process:

  1. Patient names, medical records, appointments, and treatments
  2. Doctor and staff schedules
  3. Billing and insurance details

Usage Data

Usage Data is collected automatically when using the Hospital Management App ("Service").

Usage Data may include information such as:

  1. Device Information: Internet Protocol (IP) address, device type, operating system version, and mobile network information.
  2. App Activity: Features accessed, time and date of usage, duration of sessions, and interaction with different modules (e.g., patient records, appointment scheduling, billing).
  3. System Logs & Diagnostics: Error reports, performance logs, and crash reports to improve app stability and security.

When you access the Service through a mobile device, we may automatically collect additional information, including:

  1. Device Details: Mobile device type, unique device identifiers, and operating system details.
  2. Connectivity Information: The type of mobile internet browser used, network provider, and related diagnostic data.

3. Data Sharing & Security

We DO NOT sell or rent your personal data.

We implement strong encryption and secure storage to protect sensitive data.Device Information:

Data may be shared with third-party services (e.g., cloud storage, analytics) only for essential operations.

4. Your Rights & Choices

You have the right to:

  1. Access, update, or delete your personal data
  2. Opt out of non-essential data collection
  3. Request data portability

5. Contact Us

If you have any questions or concerns about our privacy policy, please contact us at:

  1. Email: [email protected]
  2. Website: https://hms.medendx.com